Pickup confirmation
Call when the vehicle leaves the seller’s premises:type is one of:
SELF_PICKUP: buyer or their agent picks up personally. No CMR is expected for this type.TRANSPORT_COMPANY: transport company moves the vehicle. CMR required; a driver identity document is optional.
CONTACT_ID_CARD, CONTACT_PASSPORT or CONTACT_DRIVERS_LICENSE
through POST /transport/documents.
Call it again to correct a wrong date. There is no revoke. A second
POST /transport/pickup replaces the recorded date, exactly as an NT24 staff
edit does. NT24 records steps of a compliance process that have already
happened: a pickup that happened cannot be undone, so what a correction
changes is the date it was recorded under, not whether it took place.A pickup that never happened at all is a data error rather than a step of the
process. Contact support — clearing the date entirely is staff work, and this
operation requires pickupDate.Upload pickup documents
The photo and the driver identity documents are optional for both types; no
transport needs one.
Delivery confirmation
Call when the vehicle arrives at the destination (buyer’s premises):arrivalConfirmed records that arrival is established; the evidence is the
TRANSPORT_CONFIRMATION_OF_ARRIVAL document below. GET /transport reports the
flag back.
Repeatable, like pickup. A second call with a corrected arrivalDate replaces
the recorded one.
Upload delivery documents
VIES revalidation
While an order waits for pickup, NT24 re-checks the buyer’s VAT number every day, weekends included, at 17:35 Europe/Amsterdam. An order waits for pickup from the moment its payment is recorded until every vehicle’s pickup is recorded, and it stops waiting when it is cancelled or completed. The same applies to orders NT24 staff create, and to a payment or pickup recorded by them rather than through this API. The window opens when the payment is recorded, not on the payment date you send. If you record the payment and the pickup on the same day, the buyer gets the check that recording the payment runs and at most one daily check, perhaps none. Record each step as it happens to keep the daily record complete. Outside that window NT24 revalidates on a rolling schedule: weekly for trade partners with recent trading activity, monthly for dormant ones. A buyer checked daily is not checked again by the weekly schedule. A failing check fireskyc.vies_check_failed, turns viesResult to INVALID on the rollup’s
buyer module. It adds no blocker and does not move complianceStatus — the
rollup has no failed status.
Per-VIN transport in multi-VIN orders
The platform records the two milestones against a transport, and a transport belongs to a shipment, not to a VIN. An ordinary order has one shipment carrying every vehicle, so every vehicle shares one state. NT24 staff can split an order across several shipments, each with its own transport. Then the vehicles move separately, andGET /transport reports
them two ways:
- The order-level fields (
status,pickupDate,deliveryDate, …) answer for the whole order, across its transports. The order reaches a milestone once every transport records it, so a split order with one half delivered and the other on the road readsPICKUP_CONFIRMED. An integrator polling for arrival is never told the order arrived while a car is still on the road. vins[]has one entry per vehicle, with that vehicle’sshipmentIdand the same milestone fields read from its own shipment’s transport. This is where you see which vehicles have been delivered.
NOT_STARTED. The
order-level fields do not count such a shipment, because they are read from
transports: every shipment is created with a transport, so this happens
only when staff remove one, and vins[] is where it shows. Check vins[]
rather than the order-level status if you need every vehicle to have
arrived.
Recording a milestone is still order-scoped: POST /transport/pickup,
POST /transport/delivery and POST /transport/documents answer 409 on
a split order, because the order alone does not say which transport is
meant. Staff record those milestones in the Novatrade24 application.
Compliance impact
After delivery confirmed + all required documents uploaded:transport.statusbecomesDELIVERED. Between the two milestones it reportsPICKUP_CONFIRMED— there is no third state, because there is no third thing recorded.cmrUploadedbecomestrue.- The transport module of the compliance rollup reports the same, and its
transport blockers clear. NT24 staff close the order once every module’s
artifacts are on file; the rollup then reports
complianceStatus: VALID.
Next
Compliance rollup
Track transport module state, and what is still blocking the order.
Invoice & Payment
The commercial artifacts the order needs alongside transport.